GameStop is trending on Twitter, and many of the tweets include angry customers complaining about recent PS5 restocks. GameStop has had several PS5 restocks this month. It’s also had several Xbox Series X restocks as well. And these restocks have provided many PlayStation and Xbox gamers with next-gen consoles ahead of Christmas. However, a lot has also gone wrong for the retailer. Not only are bots and resellers continuing to gobble up supply, but orders are being canceled. In other words, even if you manage to beat the bots, beat the site crashes, and beat the millions of PlayStation fans trying to secure an order as well, it may end up getting canceled for a variety of reasons.
In addition to this, it appears GameStop’s supply can’t fulfill their orders. Customers are reporting that consoles they were told they were getting weeks ago aren’t showing up, meanwhile, in some cases, the retailer is telling customers they won’t be getting their console until April 2021.
It’s been a bit of a debacle. And it’s been a mess for other retailers as well, including Walmart, Target, Best Buy, and Amazon. However, right now it’s GameStop that is trending on Twitter, and this is partially because users are making GameStop jokes about stimulus checks, but it’s also because there are many angry GameStop customers taking to the social media platform to vent their frustration.
Cancellations Have Begun
Cancelations have begun. Keep checking your email and order status.
— PS5 Restock & Drops – Spiel Times (@spieltimes) December 19, 2020
Did GameStop Deceive Customers?
Does anyone feel deceived by #gamestop? From the 12/12 drop, if you selected “expedited” shipping at checkout, it said it’d arrive before 12/23. Now it appears the order won’t ship until AFTER Christmas. Never again. #xbox #ps5 pic.twitter.com/fgkGM0Cx1S
— MC (@masterchief_ATL) December 18, 2020
Customer Service No Help
Ordered in store 12/12. Never received confirmation email even now. Got only 1 message saying Est arrival 12/20 but nothing since. Been in preparing to ship. Called CS multiple times and they claim it out their hands waiting FedEx to pick up and said they have no ETA. Nervous
— Adam (@AKnewyork) December 18, 2020
Should Have Gone With Walmart?
This is wild. Ordered a PS5 bundle from Gamestop last Saturday and it still hasn’t shipped. Meanwhile I ordered a Xbox Series X from Walmart on the Monday drop that wasn’t supposed to come until January 8th, and it’s already been shipped and arriving Sunday. GameStop sucks lol! pic.twitter.com/pA1RT4D0jE
— G (@Lyyyynch23) December 19, 2020